Turkey's Personal Data Protection Board has issued a landmark decision addressing the unlawful processing of accident victims' personal data by claims consultancy companies, lawyers, and insurance loss adjusters. The decision establishes strict guidelines on data access, processing limitations, and professional obligations while introducing potential criminal liability for violations. What are the broader implications for insurance companies, automotive sector participants, and other stakeholders involved i
Principle Decision on the Processing of Personal Data of Accident Victims (Decision No. 2026/1095) (“Principle Decision“), issued by Personal Data Protection Board (“Board“) on 20 May 2026, provides significant guidance on processing of personal data relating to victims of traffic accidents, workplace accidents and similar incidents. Principle Decision was published in Official Gazette dated 1 July 2026 and numbered 33297.
Principle Decision was adopted following numerous complaints submitted to Personal Data Protection Authority (“Authority“), the competent authority established under Turkish Data Protection Law No. 6698 (“DP Law“), concerning unlawful access to accident victims’ personal data by claims consultancy companies, insurance loss adjusters, lawyers and similar persons or entities. According to the complaints, such personal data had been used to contact accident victims without their request, obtain powers of attorney by promising compensation and, in certain cases,
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