- Introduction
With the increasing use of electric vehicles, charging services have evolved from being justrc a service involving the transfer of electrical energy to vehicles; they have transformed into a digital ecosystem integrated with mobile applications, digital membership systems, payment infrastructures, location services, remote access, customer loyalty programs, and roaming applications between different charging network operators. This transformation entails the collection and processing of significant amounts of user data during the provision of charging services.
Within the scope of the charging service, the following data may be processed: first and last name, phone number, email address, membership information, payment and billing information, vehicle information, dates and times of charging transactions, information on the station and socket used, the amount of energy charged, transaction history, IP address, device information, and, in some cases, location data.