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ARTICLE · 28 SEPTEMBER 2021

Consumer Rights Regarding Electronic Communication Sector

Ozdagistanli Ekici Avukatlik Ortakliği
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The procedures and principles for protecting consumer rights and interests in the electronic communication sector are regulated by the Regulation regarding the Rights of Consumers in the Electronic Communication Sector.

TurkeyMedia, Telecoms, IT, Entertainment
Hatice Ekici Tağa
Hatice Ekici Tağa
Sümeyye Uçar
Sümeyye Uçar
Bensu Özdemir
Bensu Özdemir
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The procedures and principles for protecting consumer rights and interests in the electronic communication sector are regulated by the Regulation regarding the Rights of Consumers in the Electronic Communication Sector. It is required to reorganize the consumer rights and operator obligations as a result of the current needs arising from the changes made in the consumer rights legislation and the developments in the electronic communication sector. In this regard, yhe Information Technologies and Communication Authority (“ICTA”) published the Draft Regulation on the Amending the Regulation regarding the Rights of Consumers in the Electronic Communication Sector (“Draft Regulation“)

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