Compliance Design: Disrupting The Old Ways To Create Your Dream Program

Introduction

In the world of compliance, for a long time, discussions have circled around the same topics, such as how to implement an effective compliance program, how to encourage employees to speak up or how to make sure that policies and procedures are clearly understood and applied. Despite endless concerns regarding compliance programs, it would be pertinent to say there were no groundbreaking, sustainable solutions until legal and compliance practices met design thinking. To clearly understand what compliance design is, we should first define the term design thinking.

What is Design Thinking?

Design thinking is a human-centric methodology which aims to understand user needs and create effective solutions by redefining problems and challenging assumptions. It can include designing a product, service, experience, or a business model for the end-user.¹