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Recent Development
Consumer complaints against sellers and manufacturers may be
brought before Turkish consumer courts only if the amount in
dispute is above a certain threshold. These thresholds are
determined shortly before the beginning of each calendar year.
Consumer complaints below the jurisdictional thresholds may only be
brought before a consumer arbitral tribunal. Through the
Communiqué on Raising the Monetary Limits Set Forth in
Article 68 of Law No. 6502 on the Protection of Consumers and
Article 6 of the Consumer Arbitral Tribunals Regulation, Turkey set
the threshold for 2021, raising it by 9,11%.
Any consumer complaints below TRY 11,330 (approximately USD
1,530) must be submitted to consumer arbitral tribunals, whereas
those above the threshold must be submitted to consumer courts.
