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ARTICLE · 08 JANUARY 2021

Turkey Increases Fines For Consumer Law Violations In 2021

Esin Attorney Partnership
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Effective 1 January 2021, higher fines will be imposed for certain violations of the Law No. 6502 on Protection of Consumers ("Consumer Protection Law"). The fines will increase by 9.11% from 2020.

TurkeyConsumer Protection
Ilay Yilmaz
Ilay Yilmaz
Can Sozer
Can Sozer
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Recent Development

Effective 1 January 2021, higher fines will be imposed for certain violations of the Law No. 6502 on Protection of Consumers ("Consumer Protection Law"). The fines will increase by 9.11% from 2020.

In particular, companies that:

  • Used unfair terms or failed to use 12-point bold type with clear language in consumer agreements; failed to provide a guarantee certificate; or failed to provide explicit and legible safety information to consumers for goods deemed potentially harmful to consumers or the environment will be subject to a fine of TRY 452 (approximately USD 61) per violation.
  • Failed to comply with the obligations on consumer loan and housing finance agreements and agreements concluded outside the workplace will be subject to a fine of TRY 2,282 (approximately USD 308) per agreement or transaction.

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