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ARTICLE · 22 MARCH 2023

Taksitli Satışlarda Tüketicinin Cayma Hakkı

Bener Law Office
Bener Law Office
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Bener Law Office

Bener Law Office

Bener Law Office was founded by Erim Bener in 2001 and has grown to its current size through...

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Cayma hakkı, genel olarak, sözleşmede taraflardan birinin tek taraflı olarak sözleşmeyi feshetmesi olarak düşünülebilir.

TurkeyConsumer Protection
Pelin Tirtil Esin
Pelin Tirtil Esin
Ates Gülenç
Ates Gülenç

6502 sayılı Tüketicinin Korunması Hakkında Kanun (“TKHK”) kapsamında düzenlenen önemli yönetmeliklerden ikisi Mesafeli Sözleşmeler Yönetmeliği ile Taksitle Satış Sözleşmeleri Hakkında Yönetmelik'tir. Her iki yönetmelik içeriğinde tüketiciye sağlanan “cayma hakkı” konusunu ele alır; bu hakkın nasıl, hangi şartlarda kullanılacağını veya hangi durumların bu hakka istisna teşkil edeceğini düzenler.

Cayma Hakkı Nedir?

Cayma hakkı, genel olarak, sözleşmede taraflardan birinin tek taraflı olarak sözleşmeyi feshetmesi olarak düşünülebilir. Mesafeli Sözleşmeler Yönetmeliği Madde 9 uyarınca, “tüketici on dört gün içinde herhangi bir gerekçe göstermeksizin ve cezai şart ödemeksizin sözleşmeden cayma hakkına sahiptir”. Mesafeli sözleşmelerde satıcı veya sağlayıcı, Ön Bilgilendirme Formunda tüketiciyi cayma hakkının kullanılma şartları, süresi, usulü, bu hakkın istisnaları gibi hususlarda bilgilendirmeli ve tüketiciye, satıcının iade için öngördüğü taşıyıcı, cayma

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