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ARTICLE · 10 DECEMBER 2020

Garanti Belgeleri Artık E-posta Ile Gönderilebilecek!

YAZICIOGLU Legal
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5 Kasım 2020 tarihli Resmi Gazetede yayımlanan yönetmeliklerle: Garanti Belgesi Yönetmeliği, Satış Sonrası Hizmetler Yönetmeliği ve, Tanıtma Ve Kullanma Kılavuzu Yönetmeliği'ne ilişkin bazı...

TurkeyConsumer Protection
Bora Yazıcıoğlu
Bora Yazıcıoğlu
Nevzat Ali Anı, LL.M.
Nevzat Ali Anı, LL.M.
Elif Gökcen Bay
Elif Gökcen Bay
Author LinkedIn connections

5 Kasım 2020 tarihli Resmi Gazetede yayımlanan yönetmeliklerle:

  • Garanti Belgesi Yönetmeliği,
  • Satış Sonrası Hizmetler Yönetmeliği ve
  • Tanıtma Ve Kullanma Kılavuzu Yönetmeliği'ne ilişkin bazı değişiklikler yapılmıştır.

1. Garanti belgeleri ile teslim belgeleri ve servis fişlerinin elektronik ortamda teslim edilmesi imkanı getirilmiştir.

Garanti Belgesi Yönetmeliği ve Satış Sonrası Hizmetler Yönetmeliğine "Kalıcı veri saklayıcısı" tanımı eklenmiştir.

6502 sayılı Tüketicinin Korunması Hakkında Kanunu'nda hali hazırda yer alan tanıma paralel olarak, kalıcı veri saklayıcısı; "tüketicinin kendisine gönderilen bilgiyi, bu bilginin amacına uygun olarak makul bir süre incelemesine elverecek şekilde kaydedilmesini ve değiştirilmeden kopyalanmasını sağlayan ve bu bilgiye aynen ulaşılmasına imkân veren kısa mesaj, elektronik posta, internet, disk, CD, DVD, hafıza kartı ve benzeri her türlü araç veya ortam" olarak ifade edilmiştir.

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