ARTICLE · 30 MAY 2014

Enhanced Protection For Consumers: The New Turkish Consumer Protection Law

Lachman Simayli & Aykut

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The steady rise in consumerism in Turkey made it inevitable that Turkish consumer protection standards would evolve to meet EU levels.

TurkeyConsumer Protection

Gary Lachman

Hande Hamevi

Fulya Mutaf

The steady rise in consumerism in Turkey made it inevitable that Turkish consumer protection standards would evolve to meet EU levels. In response, and also to complement the new Law of Obligations and new Turkish Commercial Code introduced in recent years, the Law on Consumer Protection numbered 4077 (the "Former Law") has been replaced by the new Law on Consumer Protection numbered 6502 (the "New Law") which was published in the Official Gazette on November 28, 2013 and entered into force on May 28, 2014. The predominant difference between the Former and the New Law lies in the scope of application. The New Law governs all kinds of consumer transactions and practices concerning consumers whereas the Former Law governs only consumer transactions in the goods and services market. The New Law also introduces new provisions regarding inertia selling and pyramid sales. (Inertia selling is the illegal practice of sending unrequested goods to householders followed by a bill

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