Consumers Have the Right to Change Their Minds: The Right to Withdraw

Online shopping has been one of the most exciting innovations of the internet era. Since it is a crystal-clear fact that time is the most valuable thing, online shopping gets more important, especially for the people who work a lot and do not have time for shopping in the malls. On the other hand, people decide quickly while shopping online. The products that are only seen in the pictures can be bought without thinking twice and without knowing how they look in real life. So, once the product has been delivered to us, what if we do not like it?

Well... Under Turkish law, the Right to Withdraw ("Right") provides the consumers the opportunity to change their minds about the goods and services they have already bought, but want not anymore. This Right is provided under the Regulation for Distance Contracts¹ ("Regulation") based on the Turkish Consumer Protection Law. With this Regulation, the prescribed term for the right to withdraw ("Withdrawal Term") has been