Every day, organisations across Africa collect, process and
store vast quantities of personal information. From mobile money
platforms to e-commerce sites, from healthcare providers to
financial institutions, personal information flows continuously
through corporate systems, third-party processors and across
borders. As we mark Data Privacy Day (28 January), it is an
opportune moment for African businesses to pause and ask a
fundamental question: what do you do with the data entrusted to
you?
The value and responsibility of holding personal
information
Personal information has become one of the most valuable
commodities in the modern digital economy, and with that value
comes significant responsibility. The names, phone numbers,
locations, browsing habits, financial transactions and health
information that organisations collect form digital profiles carry
immense commercial potential but also substantial risk. In Africa,
where mobile technology adoption has
