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ARTICLE · 27 JULY 2021

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Protection Of Personal Information Act – Compliance Over Complacency

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Many organisations have embarked on a journey to ensure that they are compliant with the Protection of Personal Information Act (POPIA), which became enforceable on 1 July 2021.

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Protection of Personal Information Act – Compliance over Complacency

Many organisations have embarked on a journey to ensure that they are compliant with the Protection of Personal Information Act (POPIA), which became enforceable on 1 July 2021. With the deadline already past, it is crucial that companies have good data management practices and processes in place.

Does it all purely come down to consent?

There is a misconception that personal information cannot be processed without consent. POPIA requires that personal information may only be processed in a lawful and reasonable manner. The processing must be adequate, relevant, and not excessive. But POPIA does not state that personal information can only be processed with consent. POPIA sets out other grounds on which information can be processed. Consent is just one of the conditions you can rely on to ensure you are obtaining and processing the information lawfully. For example, personal information can

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