It is every employer's wish to build and maintain a great,
enjoyable and productive work relationship the employees. Due to
different personalities, positions, abilities and competencies
which are intrinsic to the workplace, employers are usually faced
with lots of challenges in managing the relationships between
employer-employee or employee-employee. One of these challenges is
caused by employees' simple duty to comply with a reasonable
and lawful instruction. The case of Prabashnie Naicker v Africa
Flight Services illustrates how a simple instruction may
constitute insubordination.
Prabashnie Naicker v Africa Flight Services
In this case, the Applicant had been employed by Africa Flight
Services as a Customer Service Agent, from 11 March 2013 until 24
November 2016 when she was dismissed. During the 3 November 2016,
her superior sent her an email informing her that she should
refrain from issuing incorrect charges in instances where she did
not possess
