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  • Article

    Consumer Rights vs. Corporate Responsibility: A Legal Perspective

    The District Consumer Disputes Redressal Commission, Mumbai Suburban has recently addressed a consumer complaint under Section 35(1)(a) of the Consumer Protection Act...
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Article

    Framework Launched By The Government Of India To Restrict Fake Reviews On E-commerce Sites

    Recently, the Department of Consumer Affairs along with the Department and Bureau of Indian Standards (BIS), announced a framework titled Indian Standard (IS) 19000:2022...
    IndiaConsumer Protection
    Global Advertising Lawyers Alliance (GALA)
    Global Advertising Lawyers Alliance (GALA)
Article

New Guidelines To Control Illegal Listing And Sale Of Radio Equipment On E-commerce Platforms

On May 27, 2025, the Central Consumer Protection Authority ("CCPA") has issued the Guidelines for Prevention and Regulation of Illegal Listing and Sale of Radio Equipment including Walkie Talkies on E-Commerce Platforms, 2025 ("Guidelines").
IndiaConsumer Protection
JSA Advocates & Solicitors
JSA Advocates & Solicitors
  • Article

    The Treatment Of Unfair Contract Terms Under The Consumer Protection Act 1986: IREO Grace Realtech Private Limited v. Abhishek Khanna & Ors [Civil Appeal No 5785 Of 2019]

    The Supreme Court of India has confirmed that the consumer fora has the power under the Consumer Protection Act 1986 to set aside one-sided terms in contracts...
    IndiaConsumer Protection
    Tuli & Co
    Tuli & Co
  • Article

    Unscrupulous Coaching Institutes Have No Right To Retain Fees Of Students Who Leave The Course Midway Due To Dissatisfaction With The Services

    DCDRC, Ernakulam, Kerala, while considering the matter where an ex-student of VLCC Institute who had enrolled in 2 courses, cancelled her admission due to delays in classes and her weak health, and had claimed a refund from the institute, ...
    IndiaConsumer Protection
    Ethical Legal Consultants
    Ethical Legal Consultants
  • Article

    Guidelines For Social Media Influencers

    Earlier during this year, consumer rights were allowed to be statutorily protected against false or misleading advertisements basis the Consumer Protection Act, 2019.
    IndiaMedia, Telecoms, IT, Entertainment
    Anand & Anand
    Anand & Anand
  • Video

    Webinar: Are You Ready For India's New Advertising Laws?

    In this webinar an expert panel will discuss recent changes in India's advertising laws and regulation under the Consumer Protection Act and voluntary code administered by the Advertising Standards Council of India.
    GlobalMedia, Telecoms, IT, Entertainment
    Khaitan & Co.
    Khaitan & Co.
  • Article

    CCPA's Crackdown On Dark Patterns: Mandates Self-Audit To Eliminate Dark Patterns In 3 Months

    The Central Consumer Protection Authority (CCPA), in a move that reaffirms its commitment to protecting the interests of digital consumers, has issued a fresh advisory under the Consumer Protection Act, 2019.
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Article

    Consumer Complaints Cannot Be Dismissed For Non-Prosecution By The District Or State Commission: Kerala High Court

    The Kerala High Court recently ruled that consumer complaints cannot be dismissed simply because the complainant failed to appear on the hearing date.
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Article

    DRAFT E-COMMERCE GUIDELINES FOR CONSUMER PROTECTION ISSUED BY THE MINISTRY OF CONSUMER AFFAIRS

    A mechanism to converge this process with the National Consumer Helpline must also be provided.
    IndiaConsumer Protection
    Shardul Amarchand Mangaldas & Co
    Shardul Amarchand Mangaldas & Co
  • Article

    E-Commerce 101: Cancellation Charges

    The imposition of cancellation charges or fees by various e-commerce entities on consumers has been a contested issue - was it justified?
    IndiaConsumer Protection
    Spice Route Legal
    Spice Route Legal
  • Article

    New Consumer Protection Act: Why Businesses Need To Be Prepared For Greater Risk Exposure

    Under the new CPA, a ‘strict liability' will be enforced not only on the trader but also on the product manufacturer.
    IndiaConsumer Protection
    Economic Laws Practice
    Economic Laws Practice
  • Article

    Contract Manufacturing Of Medicines

    It is common practise for pharmaceutical companies to have their medicines manufactured – either whole or in part – through contract manufacturers.
    IndiaFood, Drugs, Healthcare, Life Sciences
    Khaitan & Co.
    Khaitan & Co.
  • Article

    COVID – The Creator Of Immunity Boosters

    ‘Immunity', one of the many buzzwords that gained currency when the COVID pandemic struck, is now a much talked about subject, replacing even the weather when it comes to making small talk.
    IndiaFood, Drugs, Healthcare, Life Sciences
    Dua Associates
    Dua Associates
  • Article

    Bringing Dark Patterns Into The Light

    With the world available at your fingertips 24 hours a day and access to an estimated 1.13 billion websites available in the public domain, consumers are spoiled for choice.
    IndiaConsumer Protection
    Obhan Mason
    Obhan Mason
  • Article

    Developers On The Firing Line

    The Courts in India has recently witnessed a surge in the number of complaints filed against the Developers.
    IndiaConsumer Protection
    Dentons
    Dentons
  • Article

    Failure To Obtain ``OC`` Is A ``Deficiency In Service``

    Owing to the said failure on part of the Developer, the Society was deprived of essential services such as water and electricity connections.
    IndiaConsumer Protection
    Mansukhlal Hiralal & Company
    Mansukhlal Hiralal & Company
  • Article

    Overpricing Beyond MRP Violates Consumer Law: Thrissur Forum Orders Refund And Compensation

    In a powerful reminder of the binding force of the Legal Metrology Act and the importance of consumer rights, the Consumer Disputes Redressal Commission, Thrissur, has ruled that charging even a rupee...
    IndiaConsumer Protection
    IndiaLaw LLP
    IndiaLaw LLP
  • Article

    Pre-Requisite Caveats - CCPA Ring-Fences Greenwashing And Misleading Environmental Claims

    India's emergence as an investment haven and a shining market for consumer products, has augmented a spurt in green consumerism with environmentally conscious...
    IndiaEnvironment
    Khaitan & Co.
    Khaitan & Co.
  • Article

    If Real Estate Project Gets Delayed, Home Buyers Can Approach Consumer Court As Well As Rera, Says Supreme Court

    On Monday, 2nd November 2020, the bench comprising of Justice Uday Umesh Lalit and Justice Vineet Saran in its judgment held that Section 79 of the RERA Act does not in any way bar the Commission or Forum under the provisions of the Consumer Protection Act to entertain any complaint.
    IndiaReal Estate and Construction
    Ethical Legal Consultants
    Ethical Legal Consultants
  • Showing 21–40 of 436 results

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