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ARTICLE · 17 JANUARY 2017

The Workplace Relations Commission Publishes First Annual Progress Report

Mason Hayes & Curran LLP
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The Workplace Relations Commission ("WRC") has published its 2016 Progress Report and Commentary (the "Report").

IrelandEmployment and HR

The Workplace Relations Commission ("WRC") has published its 2016 Progress Report and Commentary (the "Report"). The Report outlines the progress made by the WRC during its first full year in operation and gives some insight into the types of cases being dealt with and how the WRC operates in practice. 

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The WRC Information and Customer Service dealt with over 62,000 calls during its twelve months. The Report indicates employment permit queries were by far the most popular type of query, accounting for 35% of the total queries received. Working time queries were second at 15%, with queries on unfair dismissal accounting for only 6% of the calls. 69% of the total inquiries were made by employees working in a range of different industries and sectors. 

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