Complainants Secure Compensation For 10 Year Delay In Flat Possession

Facts: –

• The respondent, M/s Ansal Phalak Infrastructure Pvt ltd, is a company engaged in the business of providing real estate services.
• The respondent launched a real estate project and the complainants booked a unit by paying an amount of Rs.12,05,629/-. This was followed by a payment of Rs 95,42,172/- towards the sale consideration of Rs 1,16,25,000/- for the unit.
• The complainants visited the site almost after 3 years and found out that even basic construction had not commenced.
• Instead of refunding the booking amount, the respondent managed to convince the complainants to invest in another unit in one of its other projects.
• However, the builder again failed to deliver possession of the flat, leading to the execution of a Floor Buyer's Agreement between the complainants and the respondent.