Overview
The client is an Indian-based company that provides fleet
management services to a leading American multinational
transportation company.
At present, the client manages 100+ fleet vehicles with over
1000+ drivers across seven cities in India.
Challenge
From the very beginning, the client managed all its operations
manually. However, as the fleet size grew, the daily operational
tasks became increasingly complex, leading to a host of critical
issues that included:
- Difficulty and ambiguity in manually finding and computing
weekly settlement and payment reports.
- Increased complexity in extracting daily reports of trip
details of each driver from the Partner Portal due to the dynamic
nature of schemes for drivers.
