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ARTICLE · 15 SEPTEMBER 2022

The Vicious Cab Cancelling Circle: Legal Perspective

S.S. Rana & Co.
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Successfully booking a cab and reaching their destination on time has become a colossal task for most passengers nowadays. Passengers first often have to face quizzing and bargaining...

IndiaConsumer Protection
Nihit Nagpal
Nihit Nagpal
Raj Kumar Gupta
Raj Kumar Gupta
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The Cab Cancelling Saga!

Successfully booking a cab and reaching their destination on time has become a colossal task for most passengers nowadays. Passengers first often have to face quizzing and bargaining regarding their destination and mode of payment before the driver decides whether or not he fancies taking the ride. From wasting passenger time while the driver obstinately roams around, refusing to cancel the request themselves, to drivers straight away declining the calls, the consumers are pushed to cancel the booking and incur a penalty. Thus, contrary to their claims of providing an affordable and hassle-free solution, almost all cab agencies have become a source of annoyance and inconvenience for daily commuters.

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