The Department of Consumer Affairs issued draft guidelines on
E-commerce on August 02, 2019. The guidelines have been floated by
the Department in the wake of frequent use of E-commerce websites
in our day-to-day lives and subsequent vulnerability of consumer
interests.
The Department has also invited views and suggestions from the
stakeholders on various aspects of the guidelines. The suggestions
and comments can be submitted within 45 days, latest by 16th
September, 2019 and sent to [email protected].
The draft guidelines also named as E-Commerce
Guidelines for Consumer Protection 2019 have been
drafted in the interests of consumers and as guiding principles for
e commerce business for preventing fraud, unfair trade practices
and protecting the legitimate rights and interests of
consumers.
