Changes Recommended In The Consumer Protection Regime

At present, the consumer protection legislation confers certain rights on consumers to safeguard their interests viz. protection against marketing of goods and services hazardous to life and property, information respecting quality, quantity, potency, purity, standard and price of goods and services with a view to ensuring protection against unfair trade practices, assurance of access to variety of goods and services at competitive prices, redressal against unfair trade practices etc.

Notwithstanding the above, it has become increasingly evident that a dearth of laws that effectively regulate products and services impacting health, environment and safety has resulted in inadequate opportunities to achieve consumer welfare.