ARTICLE · 09 JUNE 2020

Products & Consumer Rights: Global Hot Topics

Cooley LLP

Explore more from Cooley LLP

Key takeaways from the Cooley products team webinar on consumer rights.

GlobalConsumer Protection

Author LinkedIn connections

Key takeaways from the Cooley products team webinar on consumer rights.

On 28 May 2020, Cooley lawyers, Ed Turtle (London) and Megan Donohue (San Diego), joined by MHC partner, Wendy Hederman from Dublin, Ireland, presented a webinar moderated by Cooley's Carol Holley to discuss a range of consumer rights hot topics relevant to products manufacturers, suppliers and other stakeholders.

Discussions covered:

The impact of COVID-19 on consumer rights
An update on current and forthcoming EU consumer protection legislation
Class actions and collective redress

We are pleased to summarise the key takeaways from the webinar.

COVID-19 and consumer rights

Ed Turtle talked us through how there's been a significant uptick in EU interest in consumer remedies in the wake of the COVID-19 pandemic, which is leading to increased regulatory scrutiny and potential for consumer claims and complaints.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

Related Articles

Arizona Court Permanently Bars Debt Relief Companies And Telemarketing In FTC Default Judgment

United StatesConsumer Protection

Dollar General Accused Of Overcharging Millions Of Shoppers: Are You Paying More Than The Price On The Shelf?

United StatesConsumer Protection

Morgan & Morgan

Federal, State, And Local Regulators Sue Toast Over B2B Advertising And Subscriptions

United StatesConsumer Protection

Crowell & Moring LLP

FTC and DOJ report on older-adult consumer fraud

United StatesConsumer Protection

Ballard Spahr LLP

Products Liability In Robotics: Managing Risk Across The Product Lifecycle

United StatesConsumer Protection

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

Related Comparative Guides

Comparative Guide

Gambling Law

Comparative Guide

Product Liability

See more popular content from

Consumer Protection

New York City’s Click-to-Cancel Rule: What Businesses Need To Know

New York City has enacted the nation's first municipal click-to-cancel rule, requiring businesses to provide clear disclosures, simple cancellation processes, and advance renewal notices for subscription services. With approximately 30 states already implementing similar regulations and the federal landscape in flux following the FTC's vacated rule, companies now face an increasingly complex patchwork of compliance obligations. The rule takes effect October 1, 2026, and imposes penalties ranging from $525 t

United StatesConsumer Protection

Skadden, Arps, Slate, Meagher & Flom LLP

FCC Replaces TCPA “Revoke All” Rule: New Category-Specific Opt-Out Rules For Robocalls And Robotexts

The Federal Communications Commission has fundamentally altered how businesses must handle consumer opt-out requests under the Telephone Consumer Protection Act, replacing the broad "revoke all" mandate with a more nuanced, category-specific approach for informational messages. This regulatory shift allows companies to maintain separate consent tracks for different types of non-marketing communications while preserving stricter opt-out requirements for telemarketing messages. The Updated Order introduces ne

United StatesConsumer Protection

Bass, Berry & Sims PLC

Amway To Pay $225 Million Over Alleged False Earnings Claims And Fabricated Sales

The FTC and Washington state secured a record $225 million settlement from Amway and affiliated groups over allegations they misled recruits about earnings potential while pressuring them to buy products with little retail opportunity. The complaint reveals that over three-quarters of U.S. product volume was sold to IBOs themselves rather than retail customers, with fabricated sales reporting masking the recruitment-driven model. The settlement's injunctive provisions establish new standards for earnings cl

United StatesConsumer Protection

Frankfurt Kurnit Klein & Selz PC

FTC Finalizes 'Click To Cancel' Rule

On October 16, the FTC announced that it has finalized its "click to cancel" rule, that will require sellers to make it much easier for consumers to cancel subscriptions.

United StatesConsumer Protection

FTC Asks Whether Platform Ad Tools Fuel Impersonation Scams

The Federal Trade Commission is exploring whether digital platforms should bear greater responsibility for preventing impersonation ads that falsely pose as legitimate businesses or government agencies. Through an Advance Notice of Proposed Rulemaking, the agency seeks public input on potential amendments to its existing Impersonation Rule, examining how ad-optimization tools and platform practices...

United StatesConsumer Protection

Greenberg Traurig

CONGRESS FIRES BACK?: New Bill Seeks To Revive Written Consent Rule Under TCPA

Congress has introduced the Stop Spam Calls Act, directing the FCC to revise the definition of prior express written consent under the TCPA to require one-to-one seller consent and logical relevance between sellers and website content. This legislative move comes as the Fifth Circuit questions whether written consent is even required under the TCPA, creating a fascinating tension between congressional intent and judicial interpretation that could reshape telemarketing compliance.

United StatesConsumer Protection

Troutman Amin LLP

New York City Adopts Click-to-Cancel Subscription Rule

On July 10, 2026, the New York City Department of Consumer and Worker Protection announced the adoption of its “Click-to-Cancel” rule requiring businesses to provide consumers...

United StatesConsumer Protection

The Coming State-Law Litigation Wave Of 2026-27: “Subscription Trap” Class Actions

State-law class actions targeting automatic renewal and subscription practices are accelerating, creating significant litigation risk for companies that rely on recurring revenue models. Recent settlements demonstrate that even technical compliance failures can lead to seven-figure exposure, with California, Illinois, and Virginia statutes driving the most aggressive litigation.

United StatesConsumer Protection

Benesch, Friedlander, Coplan & Aronoff LLP

The Week In Recalls: Week Of October 9th, 2026

This week's product recalls span a wide range of consumer goods, from eye care products and baby bath seats to electric vehicles and over-the-counter medications. Each recall addresses specific safety hazards including sterility concerns, drowning risks, fire hazards, and undeclared substances that could pose serious health risks to consumers.

United StatesConsumer Protection

Morgan & Morgan

NCAA Enjoined From Enforcing New Fifth-Year Eligibility Rule

A federal court has issued a nationwide injunction blocking the NCAA from enforcing its new five-year eligibility rule against Division I athletes who graduated high school in 2022. The ruling creates immediate compliance challenges for athletic departments as they navigate roster management, revenue-sharing caps, and potential penalties while the NCAA appeals the decision.

United StatesConsumer Protection

Buchanan Ingersoll & Rooney