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ARTICLE · 17 APRIL 2025

Market Intelligence Thought Leadership Award Winner

The Trouble With Trading App Outages

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Not being able to access one's own brokerage account via an app or by other electronic means can be frustrating…even more so when speed may be of the essence especially when wanting...

GermanyFinance and Banking
Michael Huertas
Michael Huertas
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RegCORE – Client Alert | Capital Markets Union | Digital Single Market

QuickTake

Not being able to access one's own brokerage account via an app or by other electronic means can be frustrating...even more so when speed may be of the essence especially when wanting to take action during dynamic market conditions. With on-going market turbulence caused by tariffs and geopolitical risk, (retail) investors may be looking to want to access their accounts, including via apps, more frequently when compared with more normal trading conditions. While brokerage apps and accounts can be (and have repeatedly been) subject to outages, the widespread lack of accessibility and lack of order execution afflicting users around the globe during April 2025 means that the EU's supervisory spotlight is now very much back on this topic.

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