If we ask any passenger about their next trip, we
find that most of them think that during the flight they are in the
hands of the pilot and we tend to think the same way. Well, the
truth lies in the fact that no flight crew can operate without a
large team of people doing their groundwork.
Behind the operation of a flight there are providers of
“Auxiliary Services to Air Transport”
that are technical services specialized in supporting air transport
operations. Ground handling addresses many services required for
the aircraft; from the time it arrives at the terminal to the time
it departs on its next flight. Speed, efficiency and precision are
important in ground-handling services to minimize response time.
This is the time during which the aircraft must remain parked in
the terminal; these services include the following activities: