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ARTICLE · 12 MARCH 2020

Online Intermediation Services – Fairness And Transparency For Business Users

Online intermediation services can be considered key to business models, trade and innovation, which can improve consumer welfare, and which can be used by both private and public sectors.

CyprusLitigation, Mediation & Arbitration

Online intermediation services can be considered key to business models, trade and innovation, which can improve consumer welfare, and which can be used by both private and public sectors. The European Union (EU) has published a regulation (Regulation (EU) 2019/1150)1 so as to enable the monitoring of online intermediation services and to potentially secure consumers from threats that appear. Ultimately, the aim is to enable the Union to achieve a fair and transparent treatment for the business users who use online platforms, giving them more effective options for redress when facing potential difficulties, creating a more predictable and regulatory environment for online platforms within the EU.

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