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ARTICLE · 27 APRIL 2026

The Future Of Fintech: Q&A With Jay Dorey

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The fintech industry in Canada is experiencing a transformative moment with the introduction of the Retail Payments Activities Act, creating new opportunities for innovation and investment. Visa's Jay Dorey and Torys' Brigitte Goulard explore how regulatory clarity is reshaping the landscape, from AI-powered fraud detection to emerging agentic commerce. Discover which verticals are poised for explosive growth and how fintechs are leveraging new tools to serve previously underserved markets.

CanadaTechnology

The fintech industry is undergoing rapid growth amidst evolving regulations. In this Q&A, Brigitte Goulard, Senior Counsel, and Jay Dorey, Head of Global Strategic Initiatives & Canada Government Affairs for Visa, discuss the areas seeing the biggest impact.

Brigitte: The fintech industry is experiencing several developments. Which one are you most excited about and what are the biggest opportunities and challenges facing the industry?

Jay: I think the biggest change that's occurred for the fintech market in Canada over the last decade is the Retail Payments Activities Act (RPAA). It is a massive change to the permission structures that fintechs in Canada will have to operate in, and there's a lot of attention right now on what that does for their access to real-time rail, to other payment networks, and to the infrastructure that exists around payments. But it also creates a level of legitimacy with consumers, financial institutions, and corporations that may have not yet

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