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ARTICLE · 24 FEBRUARY 2026

'CRA Register Again' Feature: New Self-Serve Online Access Option For Locked Or Inaccessible 'CRA My Account' Users

Rotfleisch & Samulovitch P.C.
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The Canada Revenue Agency has introduced a Register Again self-serve online option for existing CRA account users who are unable to access their CRA My Account due to lost credentials or authentication issues.

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David Rotfleisch
David Rotfleisch
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Overview: CRA Expands Digital Access for Canadian Taxpayers

The Canada Revenue Agency has introduced a Register Again self-serve online option for existing CRA account users who are unable to access their CRA My Account due to lost credentials or authentication issues. This enhancement is part of the CRA's broader digital modernization strategy and is intended to improve secure online access for Canadian taxpayers, business owners, and professionals who rely on CRA digital services to manage income tax, benefits, and compliance obligations.

The new Register Again process allows eligible individuals to create new CRA My Account credentials without contacting the CRA, provided certain security conditions are met. For taxpayers facing login disruptions—particularly during filing season—this feature represents a meaningful improvement in administrative efficiency and user experience.

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