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ARTICLE · 05 NOVEMBER 2020

Installing Software Without Consent: The Costs Can Be High Under CASL

The CRTC praised OneClass for taking such corrective action voluntarily and actively participating in its investigation.

CanadaPrivacy

On September 21, the Canadian Radio-television and Telecommunications Commission (CRTC) accepted a voluntary undertaking made by Notesolution Inc., doing business in Canada as OneClass, to pay $100,000 to resolve the CRTC's ongoing investigation into its alleged breaches of Canada's Anti-spam Legislation (CASL) and its regulations, along with other commitments to ensure future compliance.

Such an investigation forms part of the CRTC's ongoing mandate to promote and enforce compliance with CASL sections that prohibit companies from sending commercial electronic messages (spam) without consent, altering transmission data in electronic messages without consent and installing a computer program on another person's computer system without consent, among other things.

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