Mediator Selection: Skills Often More Important Than Expertise

As per Rule 24.1 of Ontario's Rules of Civil Procedure, certain court proceedings in Ontario are subject to mandatory mediation. Even if it is not mandatory in a particular proceeding, mediation is a form of alternate dispute resolution that parties may want to consider to avoid a full trial, reduce the costs of litigation, and hopefully arrive at a settlement that is agreeable to everyone involved. Whether or not a mediation is successful is, in large part, dependant on the choice of mediator.

When choosing a mediator, parties tend to focus on the mediator's expertise. They want to find someone knowledgeable in the subject matter of the case. There is no doubt that such expertise can be helpful. However, for a mediation to truly be successful, the mediator must also have a certain skillset. The mediator must be able to listen, understand the parties' concerns and identify the parties' interests even if they are not obvious on the surface. Consider, for example,