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ARTICLE · 13 APRIL 2021

After-Sales Service/Warranty Work And The Border: FAQs

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Many Canadian companies that manufacture and sell industrial or commercial equipment, machinery or software to U.S. customers may not realize that under certain provisions...

CanadaImmigration
Jessica Jensen
Jessica Jensen
Reis Pagtakhan
Reis Pagtakhan
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This blog was co-authored by Bob Cowie, Vice-President Regulatory Affairs of GHY International.

Many Canadian companies that manufacture and sell industrial or commercial equipment, machinery or software to U.S. customers may not realize that under certain provisions of the United States-Mexico-Canada (USMCA) free trade agreement they are permitted to have their own technicians work temporarily in the U.S. as "business visitors" — meaning that no visa or special work status application is required.

Aside from avoiding the costly, time-consuming inconvenience and uncertainty of otherwise having to deal with U.S. Citizenship and Immigration Services, taking advantage of the USMCA temporary entry provisions enables Canadian firms to compete more effectively by providing their U.S. customers with a uniformly high level of after-sales service delivery.

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