The amendments to the Ontario Human Rights Code (the
"Code") which came into force in 2008, have
brought about significant changes to the way in which human rights
complaints are adjudicated in Ontario. Today, approximately six
years after the amendments were brought into force, the number of
complaints filed with the Human Rights Tribunal of Ontario (the
"Tribunal") remains consistently high, especially with
respect to employment. In the 2012/2013 fiscal year, the Tribunal
received 2,837 applications and 77% of those applications arose in
the context of employment.1
The low cost associated with filing an application, the
significant number of self-represented litigants commencing
applications, together with other amendments to the Code, have
resulted in what for employers is sometimes an unpredictable and
frustrating process. The outcome of the hearing of an application
is becoming increasingly difficult to predict and, at times, it
seems as though the playing field