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ARTICLE · 30 SEPTEMBER 2025

Class Actions Landscape In Financial Services

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Class actions continue to pose a significant litigation risk for financial services businesses in Canada, with a noticeable uptick in claims focused on consumer protection issues.

CanadaFinance and Banking

Class actions continue to pose a significant litigation risk for financial services businesses in Canada, with a noticeable uptick in claims focused on consumer protection issues. Plaintiffs are increasingly targeting alleged non-compliance with fee structures and disclosure obligations, often spurred by investigative journalism on banking practices or product suitability concerns. These reports frequently serve as the catalyst for claims, making reputational management and proactive compliance critical.

Beyond provincial consumer protection statutes, federal claims under the Competition Act—particularly those involving "drip pricing" and "double-ticketing"—are gaining traction. Legal teams within financial institutions must now navigate not only complex regulatory disclosure regimes but also evolving expectations around online pricing transparency. Plaintiffs are expanding their strategies to include digital representations of pricing, making it essential for

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