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ARTICLE · 23 MAY 2019

The Duty To Accommodate: A Cooperative And Collaborative Process

The obligation of employers to accommodate personal family circumstance has become an important issue as both human resources and employees face work-life balance issues.

CanadaEmployment and HR

The obligation of employers to accommodate personal family circumstance has become an important issue as both human resources and employees face work-life balance issues. The recent decision of the Human Rights Tribunal Ontario (the "Tribunal") in Linklater v. Essar Steel Algoma Inc. provides some important guidelines as to the obligation of employers and, more importantly, employees when seeking such accommodation.

In Linklater v. Essar Steel Algoma Inc., the Tribunal considered allegations of discrimination advanced by an employee who worked a "continental" shift schedule (four days at work, followed by four days off) when he was injured in a workplace accident which prevented him from using his right hand. The company accommodated the employee's injury with a temporary position within his restrictions. However, the change in position also required the employee to shift to a more standard five-day work week, resulting in less hours worked and less net pay. The

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