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ARTICLE · 31 JULY 2018

"Investigation Is The New Arbitration": Thoughts On Our Changing Workplaces

Every seasoned human resources professional is aware that "investigation is the new arbitration".

CanadaEmployment and HR

Every seasoned human resources professional is aware that "investigation is the new arbitration". When addressing issues of all but the most serious and blatant misconduct, employers are now routinely counselled that if they shoot first and ask questions later, they do so at their peril.

In 2017, we witnessed relentless waves of well-publicized scandals, amplified by social media and the #MeToo movement. Some media coverage may have contributed to a popular misconception that investigating misconduct, and sexual impropriety in the workplace in particular, is a new thing. But glimmers of a new emphasis on due process in the workplace could be seen in Canadian law as long as 15 years ago.  In McKinley v. BC Tel, [2001] 2 S.C.R. 161, the Supreme Court of Canada began a conversation in the law of the workplace about fairness and proportionality.  The Court recommended that employers develop a nuanced understanding of the facts prior to taking serious steps to end

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