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ARTICLE · 26 OCTOBER 2011

How Do You Handle U.S. Plan Document Requests? Fifth Circuit Finds Broad Fiduciary Responsibility

If you are like most 401(k) or pension plan administrators, you have procedures for participants to request plan documents and forms.

CanadaEmployment and HR

If you are like most 401(k) or pension plan administrators, you have procedures for participants to request plan documents and forms. They may be as simple as requiring document requests to be sent in writing to a designated employee.

Section 104(b)(4) of ERISA requires that certain plan documents, including summary plan descriptions and 5500's, be provided to participants upon request. Failing to comply could result in a $110 per day penalty if a participant does not receive a requested document within 30 days and the plan administrator has no reasonable cause for the delay. But a recent case indicates that your exposure could be even broader.

Case in Point: In Kujanek v. Houston Poly Bag Ltd, the Court of Appeals for the Fifth Circuit required a profit sharing administrator who had not responded to requests for documents and distribution/rollover forms to make up almost $184,000 in account losses incurred by the participant while his distribution was delayed.

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