As previously discussed, if you are a private sector organization that provides goods or services directly to the public, or to other businesses or organizations, you are required to be fully compliant with theAccessibility Standards for Customer Service Regulation (the Customer Standard) set out in the Accessibility for Ontarians with Disabilities Act, 2005 (the Act) by January 1, 2012.
Stikeman Elliott has developed a Customer Standard primer, checklist and FAQ to assist organizations with meeting their accessibility obligations, which can be found here. Should your organization require further assistance, members of the Stikeman Elliott Employment group routinely provide client-specific advice regarding statutory compliance.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
