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ARTICLE · 16 DECEMBER 2024

What's New In Québec's Consumer Protection Law?

Osler, Hoskin & Harcourt LLP
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Over the past year, the Québec National Assembly has been making significant changes to consumer protection legislation in the province of Québec.

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Constantine Troulis
Constantine Troulis
Elizabeth Sale
Elizabeth Sale
Alexandre Fallon
Alexandre Fallon
Amanda Gravel
Amanda Gravel
Rachelle Saint-Laurent
Rachelle Saint-Laurent
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Over the past year, the Québec National Assembly has been making significant changes to consumer protection legislation in the province of Québec. The government adopted new legislation at the end of 2023. Further changes have since been introduced to enhance a variety of requirements applicable to consumer disclosure and protection.

Bill 29 [PDF], which was passed and came into force in late 2023, introduced significant changes that prohibit the planned obsolescence of products and enhance consumers' rights related to durability, repairability and maintenance of certain products.

More recently, the Québec Minister of Justice has proposed Bill 72 [PDF], which contains additional requirements regarding consumer protection. These requirements cover a wide range of matters, including fair pricing of food, regulation of certain credit or leasing transactions, and merchant responsibility in cases of fraud, among others.

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