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ARTICLE · 21 JULY 2022

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Update: Subscriptions To Digital And At-a-distance Services In Québec

Borden Ladner Gervais LLP
Borden Ladner Gervais LLP
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Borden Ladner Gervais LLP

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This is the latest article in our series on Québec consumer law.

CanadaConsumer Protection

This is the latest article in our series on Québec consumer law.

In Québec, specific rules apply to subscriptions to subscription-based services that are provided at a distance to consumers. These rules (the Rules) are found in a section of the Consumer Protection Act (the CPA) entitled "Contracts involving sequential performance for a service provided at a distance."1

In a decision rendered earlier this year, the Court of Appeal confirmed the particular scope of the Rules when it upheld the Superior Court's decision.

The Court took the opportunity to present situations where the Rules may apply. They include subscriptions to:

  • mobile and residential telephone service;

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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