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ARTICLE · 27 JANUARY 2022

TL;DR – Who Reads The Terms Of Use?

Siskinds LLP
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Business owners: do you think your customers read your website's Terms of Use? Probably not. However, you probably want your customers to read it.

CanadaConsumer Protection
Savvas Daginis
Savvas Daginis
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Business owners: do you think your customers read your website's Terms of Use? Probably not. However, you probably want your customers to read it. Afterall, the Terms of Use sets out the backbone of your legal relationship with your website's visitors.

Throughout the years, Terms of Use have become so long and so technical that people don't quite understand what they're agreeing to. This then leads to consumer protection implications because people should know what they're agreeing to and should not have to read a long legal dissertation whenever they wish to visit a website.

The proposed TLDR Act

In an effort to fix this issue, a group of US lawmakers recently introduced the "Terms-of-service Labeling, Design and Readability (TLDR) Act." This Act forces certain companies to publish a summary of the Terms of Use. This summary is supposed to:

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