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ARTICLE · 30 SEPTEMBER 2015

Oversight Of The Education Sector By The Ombudsman's Office

Miller Thomson
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We reported in December 2014 that new powers were coming to the Ombudsman that would permit the Office of the Ombudsman to investigate and make recommendations regarding complaints with respect to school boards.

CanadaConsumer Protection
Nadya Tymochenko
Nadya Tymochenko
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We reported in December 2014 that new powers were coming to the Ombudsman that would permit the Office of the Ombudsman to investigate and make recommendations regarding complaints with respect to school boards.

This new authority began on September 1, 2015.  A week following the implementation of the new powers, the Ombudsman reported that 50 complaints had been made during the first week.

While this power to investigate and make recommendations to school boards regarding complaints from the public is new, for several years the Ombudsman has been reporting in its Annual Report the number of complaints about school boards received on a yearly basis.  Last year, it was reported that 260 complaints and inquiries about school boards were received by the Ombudsman's Office, which included issues such as transportation, special education, school closures, hiring, and the maintenance and condition of facilities.  The total number of complaints received for all sectors

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