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ARTICLE · 25 MARCH 2025

Incoming Consumer Protection Changes: Ontario Regulations Begin Taking Shape

Osler, Hoskin & Harcourt LLP
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Ontario has taken another significant step in its years-long process to update the province's consumer protection legislation.

CanadaConsumer Protection
Christine Jackson
Christine Jackson
Lucas Versteegh
Lucas Versteegh
Dominic Mochrie
Dominic Mochrie
Elizabeth Sale
Elizabeth Sale
Andraya Frith
Andraya Frith
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Ontario has taken another significant step in its years-long process to update the province's consumer protection legislation.

As described in our June 5, 2024 Update: "Incoming changes to consumer protection legislation in Ontario, New Brunswick and Newfoundland and Labrador", once proclaimed into force, Ontario's Bill 142 (the Better for Consumers, Better for Businesses Act, 2023) would repeal the Ontario Consumer Protection Act, 2002(the Current CPA) and replace it with the Consumer Protection Act, 2023(the New CPA). However, while Bill 142 received royal assent on December 6, 2023, the associated regulations remain outstanding. Such regulations are critical to understanding the impact of the New CPA and, given the length of time without a public update from the Ministry of Public and Business Service Delivery and Procurement (the Ministry), many observers assumed that the regulations would be presented fully formed and without opportunity for the industry to

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