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ARTICLE · 11 MAY 2015

Canada’s Anti-Spam Legislation ("CASL") Enforcement Update

Miller Thomson
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Two recent decisions by the CRTC have prompted us to include a CASL update for the education sector in this month’s newsletter.

CanadaConsumer Protection

Two recent decisions by the CRTC have prompted us to include a CASL update for the education sector in this month's newsletter.

In March of this year, the CRTC fined Compu-Finder $1.1 million for three instances of sending Commercial Electronic Messages (CEMs) to recipients advertising professional development courses without the recipients' consent, and one instance of sending CEMs without a functioning unsubscribe mechanism, contrary to legislative requirements.

Also in March, Plentyoffish Media Inc., an online dating service, agreed to pay a $48,000.00 fine in response to the CRTC's allegation that it sent CEMs which contained an unsubscribe mechanism that was not set out 'clearly and prominently' and was not able to be 'readily performed', as required by CASL and its regulation. Plentyoffish has also agreed to implement a compliance program to remedy the deficiencies identified by the CRTC.

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