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ARTICLE · 15 MAY 2007

Bill 48 – Recent amendments to the Québec Consumer Protection Act

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On December 14, 2006, the Québec National Assembly assented to An Act to amend the Consumer Protection Act and the Act respecting the collection of certain debts ("Bill 48").

CanadaConsumer Protection
Charles Morgan
Charles Morgan
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On December 14, 2006, the Québec National Assembly assented to An Act to amend the Consumer Protection Act and the Act respecting the collection of certain debts ("Bill 48"). The first major update to Québec’s Consumer Protection Act ("CPA") since 1978, Bill 48 affects a wide range of businesses, particularly those engaged in technology-related consumer transactions. Sellers can no longer hold consumers to agreements to arbitrate. Online sellers must meet new and stringent formalities in contracting with consumers. Telecom service providers are bound by the CPA’s Goods and Services Rules. Finally, the repair of audiovisual and other household goods is now regulated.

1. Agreements to Arbitrate

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