Responsible AI Use & Lessons From Deloitte's "Dodgy Report"

A Deloitte report for the Australian Department of Employment and Workplace Relations, compiled with the assistance of AI, was found to contain reference errors and a fabricated quote from a Federal Court judgment, underscoring the need for human oversight and stronger safeguards for this emerging technology, still in its infancy.

While AI offers potential cost savings, these must be weighed against new and sometimes significant expenses. As we have written about (linked), observed in practice, and noted in our interview with the SMH Sydney Morning Herald | Deloitte's dodgy report a sign of times as AI use ramps up: "savings made by adoption of AI have to be balanced against the added cost of double-checking the quality of the work." Deloitte will be required to provide a part refund of the AUD440,000 report over the issue.