What information must a business collect from customers during COVID-19?

Due to the COVID-19 pandemic, Australian states and territories are introducing legislation that requires businesses to collect personal information about their customers. Each state and territory has its own legislation in regards to what information businesses must collect. This article sets out guidelines about collecting information from customers in each state and territory. The information below is correct at the time of writing. However, it is essential to keep up to date with your state and territories current guidelines.

Australian Capital Territory

All non-essential businesses must collect the:

• first name and contact number of any customer or visitor; and
• date and time of visit.