In summary
Mediation remains one of the most effective tools for resolving complex disputes—but achieving successful outcomes requires far more than simply attending on the day.
Drawing on decades of combined experience, the panel of four experienced mediators shared practical insights into preparing for mediation, managing negotiations and maximising the prospects of resolution. The discussion explored what experienced mediators, advocates and insurers consistently see as the factors that contribute to successful outcomes.
Key takeaways
- Decision-makers must attend: Mediation should include key decision-makers and advisers to maintain negotiation momentum and avoid delays caused by lack of authority.