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ARTICLE · 07 OCTOBER 2026

How To Get The Most Out Of The Mediation Process

Experienced mediators reveal the critical factors that separate successful mediations from failed ones, from ensuring decision-makers attend to crafting strategic position papers. Learn how proper preparation, face-to-face engagement, and pre-agreed settlement terms can transform mediation from a procedural requirement into an effective dispute resolution tool.

AustraliaLitigation, Mediation & Arbitration

In summary

Mediation remains one of the most effective tools for resolving complex disputes—but achieving successful outcomes requires far more than simply attending on the day.

Drawing on decades of combined experience, the panel of four experienced mediators shared practical insights into preparing for mediation, managing negotiations and maximising the prospects of resolution. The discussion explored what experienced mediators, advocates and insurers consistently see as the factors that contribute to successful outcomes.

Key takeaways

  • Decision-makers must attend: Mediation should include key decision-makers and advisers to maintain negotiation momentum and avoid delays caused by lack of authority.

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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