Over the past decade, we have seen a dramatic shift in the way
technology is used by employees in the workplace. Portable hardware
such as smart phones and laptops, and improvements in wireless
communication has enabled employees to be connected to work from
virtually anywhere.
Organisations that utilise these technological advancements to
offer employees flexible working arrangements like tele-work, and
which pay close attention to the management of the arrangements,
are seeing the benefits. Benefits can include increased
productivity, improved job satisfaction and staff morale and
competitive advantages in recruitment and retention. Commercially,
organisations are likely to benefit by being able to offer improved
customer service through increased contact with employees and
faster response times.
