ARTICLE · 14 MARCH 2023

Five top HR fails in medical practices

Kennedys

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Discusses 5 of the most common human resource management fails in medical practices.

AustraliaEmployment and HR

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Setting up a medical practice, employing practice staff, maybe taking on some other doctors as well? What could possibly go wrong? Here are five of the most common human resource management fails in medical practices that come across our desks.

1 - Not taking a proactive approach to resolve issues early or sitting on complaints for too long

A good way to turn a workplace issue molehill into a mountain is to do nothing and hope it goes away. When issues such as punctuality, efficiency, honesty, courteous behaviour to patients and other staff or relationships arise, it may be tempting to hope they resolve themselves. Formal performance management - periodic formal reviews, counselling about below-par performance, or even issuing formal warnings if necessary - is uncomfortable, especially in a small practice. However, failure to intervene until a problem has become acute and serious exposes a medical practice to the risk of a claim in the Fair Work Commission, a

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