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ARTICLE · 31 MAY 2020

Premium claims in the climate of COVID-19

What are premium claims, why is this important & the consequence of getting it wrong.

AustraliaConsumer Protection
Sam Harmer (Formerly With Bartier Perry)
Sam Harmer (Formerly With Bartier Perry)
Lucinda Borg (Formerly With Bartier Perry)
Lucinda Borg (Formerly With Bartier Perry)
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While COVID-19 has had disastrous effects on the Australian economy, it has also sparked a tremendous increase in the number of businesses manufacturing and selling personal protection and health-related products such as hand sanitisers and face masks. With this rise in demand and increase in competition, there seem to be more businesses trying to get a competitive advantage by making inaccurate, false, misleading or deceptive premium claims to promote the alleged benefits of their products and taking advantage of consumer desperation.

Premium claims have long been on the radar of the Australian Competition and Consumer Commission (ACCC) and in respect of therapeutic products, the Therapeutic Goods Administration (TGA). While not specifically legislated against in the Competition and Consumer Act 2010 (Cth) nor expressly set out in the Therapeutic Goods Advertising Code (No 2) 2018 (Cth), both the ACCC and TGA have successfully stopped businesses relying on

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