SEN Legal > Bury St Edmunds, England > Firm Profile

‘Each case is considered very thoroughly. Advice is provided regarding strategies to be adopted to achieve the best outcomes for the children and young people concerned and amended as necessary in the light of additonal evidence. The approach is respectful, professional and detailed.’

‘Approachable and knowledgeable.’

‘SEN LEGAL truly offer a wonderful and personalised approach. A keen understanding of the complex laws which surround special education needs provision mean they are able to deliver real, tangible, results. In terms of listening to client, understanding what needs to be delivered and putting the best possible plan forward, SENLEGAL are first class.’

‘Hayley Mason has been incredible to work with. She has a tremendous ability to turn complex, multi step legal processes into a simple explanation. Her energy and enthusiasm for the job is to be absolutely commended. I would not hesitate to recommend the services of SENLEGAL to other parents of SEN children who need support navigating the minefield of getting the right support in place for those who need it most.’

‘Hayley Mason has led my case and been very helpful and friendly. She has sometimes worked long hours and even when unwell to make sure deadlines are met. She is also able to delegate to her team if on holiday or over busy and Nicole Lee has provided strong service in her place at times.’

‘SEN legal promised a robust defense of our autistic daughter’s needs for boarding college. This was necessary to foster a sense of independence. At the end they succeeded in obtaining everything we wanted . The cost was substantially more than we had planned and was first announced. Nevertheless, they were persistant, efficient and had a good and excellent plan. The practice is specialised in special needs children/young people.’

‘We found Melinda Nettleton fabulous. Her experience, advice and support made what was an extremely difficult process for us, much more bearable. If we needed to speak with her directly, she was available, and her no nonsense approach gave us confidence that we were on the right path, regardless of the eventual outcome.’

‘Nicole Lee has been absolutely brilliant for us. She always has time to speak to us or email us if there is anything that we need to know or if she requires something from us. I can always contact her or anyone else dealing with our case. Melinda Nettleton, who formed SEN Legal, is always willing to give her time and she is happy to give us any help that we need. We have valued greatly from their expertise has been very useful in our case, helping our son get the right placement for his needs.’

‘This is a well established team, who go the extra mile in supporting both expert witnesses and clients.’

‘The team provide a very dedicated and personal service and think outside the box. They are very experienced and use this constructively with their clients for the benefit of the children and young people concerned.’

‘The colleagues that I have worked with on a variety of cases have been professionally very respectful and considerate but have been able to see the ‘wood from the trees’. They are knowledgeable and able to consider the unique situations of each client.’

‘Professional understanding and insight to the challenges facing their clients.’

‘Attention to clients’ details and understanding of the clients’ situations.’

‘Professional. Efficient. Caring. Responses received swiftly with thought and consideration.’

‘Melinda Nettleton and Hayley Mason are always ready to give advice and receptive to findings, thoughts and considerations.’

‘Top of the field in representing parents of children with disabilities and young persons with disabilities.’