Wards Solicitors LLP > Henleaze, England > Firm Profile

Wards Solicitors LLP

Insurance > Personal injury and clinical negligence; claimant Tier 3

The personal injury team at Wards Solicitors LLP is noted for its work handling claims arising from road accidents, accidents at work and industrial disease. The group is led from Bristol by Alison Underhill, an experienced personal injury and medical negligence litigator. Helen Boyd‘s practice extends to accidents abroad, claims against the police, including in relation to wrongful arrest, and assault claims. Associate Richard Green handles workplace injury and industrial disease issues.

Practice head(s):

Alison Underhill

Other key lawyers:

Helen Boyd; Richard Green; Angela Carnell


‘Helen Boyd was extremely efficient and helpful in achieving my successful personal injury claim. She explained every step clearly and sent me all the relevant information to guide my decisions. She had considerable expertise and knowledge of what was legally possible in terms of damages. She arranged specialist appointments and ensured that I met deadlines. She always explained the costs involved and possible risks clearly. Her attention to detail was excellent. She is by far the best solicitor I have worked with.’

‘Alison Underhill was outstanding through my process. I would highly recommend Alison and cannot thank her enough for her work.’

‘Alison Underhill is always available and has an encyclopaedic knowledge of her cases. She has a all-too-rare ability to take a step back and understand the bigger picture.’

‘Richard Green has outstanding skills and knowledge. Helps me understand all legal technicalities. Spends the time and effort in me and my case.’

‘Helen Boyd is an experienced personal injury solicitor and very skilled in her field. She stands out among her peers in the manner she calmly and respectfully conducts her duties and represents her clients. The level of support and care that she provides to their clients is outstanding. A true legal gem.’

‘My case was dealt with by Richard Green who I can’t recommend highly enough. Even though it was a long, emotionally sensitive and legally complicated case, Richard thoroughly explained every aspect of the case in understandable terms and with a compassionate manner, which really made me feel at ease.’

‘Alison Underhill is extremely professional and efficient as a lawyer, but what marks her out is her knowledge of and empathy with her clients. Because of this, when required, she is able provide extremely useful feedback and insights into the client’s perspective on matters such as rehabilitation or treatment options.’

‘The solicitor dealing with my case was Helen Boyd. What an incredible person she is. From the moment I met her I knew that she was the right person to take on my case. During the first hour she produced more notes than the previous solicitor did in eight months! She was professional at all times and I had complete faith in her. She explained everything and kept me updated on a regular basis. She took the stress away from me and I cannot thank her enough. The case concluded with a positive outcome.’

Private client > Contentious trusts and probate Tier 3

The team at Wards Solicitors LLP offers a broad contentious trust and probate practise, with a particular emphasis on Inheritance Act and Court of Protection matters. The team works across 12 offices, 10 of which are high street practices, in order to be better connected with clients. Elizabeth Fry leads the team from the central Bristol office, specialising in high-value and multi-jurisdictional matters.

Practice head(s):

Elizabeth Fry

Other key lawyers:

Ian Williamson; Emma Kerry


‘Ian Williamson is very pleasant. He kept me informed at all stages of the dispute.’

‘I have used Wards for many years. I particularly like the way the firm is set up. It comprises a number of offices spread over the Bristol area. The practice is large enough to employ a number of experts in specific areas of law to which you can be easily directed. ’

‘Wards seamlessly transferred my case to their contentious team and provided all the necessary help to help achieve a good result. Despite the pandemic, all dealings were via email or phone, yet I felt engaged and well informed.’

‘Emma Kerry was always helpful, responsive and informative.  Emma tailored communications to our needs to allay our fears. This made a real difference.’

‘Emma Kerry has been available to discuss the litigation and listen to new suggestions and viewpoints. She has explored all avenues and sought practical ways to conclude the matter before trial. ’

‘Wards attract a large volume of estate and will work in Bristol and the West, through the combination of their large number of local high street branch offices and their genuinely specialist personnel in this area.’

‘Elizabeth Fry is very experienced; and very good at attracting and retaining large amounts of estate and wills/inheritance work.’

Private client > Personal tax, trusts and probate Tier 4

Wards Solicitors LLP offers clients a full set of personal tax, trust and probate services, with particular strength in elder client services. It also has strong expertise in Court of Protection and trust matters. Jenny Pierce leads the practice, focusing on advising vulnerable and elderly clients.

Practice head(s):

Jenny Pierce

Other key lawyers:

Rebecca Parkman; Tom Scoffham; Andrew Wareham


‘Wards Solicitors were very helpful and supportive during my case.’

‘Excellent wills and estate team. Willing to do business by phone, emails, and message.’

‘Very friendly and willing to spend time with their customers. Willing to explain in layman terms so the customer understands.’

‘I am very satisfied with how everything has been handled during such a difficult period.’

‘Everything has been handled very professionally. Communication and up to date information on progress has been excellent. Billing and fee structure has been very transparent. I would have no hesitation in recommending Tom Scoffham.’

‘I have been involved with several firms in both my personal and professional life and it strikes me that Wards have achieved an excellent balance between the personal service of smaller firms and the depth of resources provided by the larger ones.’

‘I was very impressed with the service I received from Andrew Wareham. He was very engaged and helpful, answered my emails promptly, and gave very good advice which I was grateful for. He was able to mitigate my fears when it came to a problem with probate, which I found invaluable. From my personal experience I would rate this practice as excellent.’

‘The team is extremely knowledgeable and experienced and have handled my very complex case with diligence and perseverance. It has also been an efficient collaboration with myself, my accountant and with other colleagues at Wards. They have also been diligent and where necessary have provided support and pragmatism.’

Private client > Court of protection

Wards Solicitors LLP 's mental capacity team sits within its large personal tax trusts and probate team. Its court of protection property and affairs work continues to increase and it receives a steady flow of instructions directly from the Court of Protection in London and the OPG in Birmingham/Nottingham. Bristol-based Jenny Pierce heads the department.

Wards Solicitors LLP stands out in the South West as a firm with a strong local heritage, going back more than 100 years, combined with a forward thinking and progressive approach to the law. It prides itself on developing close, supportive relationships with private clients and SME’s whilst delivering superb quality and value. The consistently high number of personal recommendations and excellent satisfaction levels reflect this.

Wards Solicitors’ has a deep sector knowledge of conveyancing and with more than 7,000 residential and commercial conveyances annually, a reputation for excellence. With 11 offices across Bristol, South Gloucestershire, Bath and North East Somerset and North Somerset, it has also established one of the largest wills, probate and mental capacity teams in the region, including specialist contentious and court of protection teams, a notary public and a growing name for medical negligence and accident and injury claims.

Tom Scoffham  photo Tom Scoffham Tom  Scoffham, Partner, specialises in advising clients on Will drafting, probate and…